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Privacy Policy

Last updated: January 15, 2025

At Diwwy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our expense mapping services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • Personal identification information (name, email address, phone number)
  • Company information and business details
  • Financial data and expense information you choose to upload
  • Usage data and analytics information
  • Communication records when you contact our support team

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Process and analyze your expense data to provide mapping insights
  • Communicate with you about your account and our services
  • Provide customer support and respond to your inquiries
  • Improve our services and develop new features
  • Ensure the security and integrity of our platform
  • Comply with legal obligations and regulatory requirements

Data Security

We implement robust security measures to protect your personal and financial information. Our security practices include:

  • End-to-end encryption for all data transmissions
  • Secure data storage with regular backups
  • Multi-factor authentication for account access
  • Regular security audits and compliance monitoring
  • Restricted access to personal data on a need-to-know basis

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

  • With your explicit consent
  • To comply with legal requirements or court orders
  • To protect the rights, property, or safety of Diwwy, our users, or the public
  • With service providers who assist in operating our platform, subject to confidentiality obligations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request information about the personal data we hold about you
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information
  • Portability: You can request a copy of your data in a structured format
  • Objection: You can object to certain types of processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our services and allow us to improve functionality. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@diwwy.com.co

Phone: +49 03721514983

Address:
TeamFaktor NW GmbH Robert-Schuman-Straße 17 44263 Dortmund Deutschland BaFin-ID: 10123552